This week we feature articles by Amber Case, and Jeff Jarvis.
Additional reading from Vera Smirnoff, Ellane W, and Jeremie Pineau.
News comes from Expert.ai, Bloomreach, Optimizely, and Neo4j.
If you’ve missed any of the past 64 issues you can see them here
; those, as well as all earlier issues can be found here
Note: We will most likely not publish next week.